Each room includes: en-suite bathroom or shower room with underfloor heating, direct telephone and internet access, TV & satellite (DVD or stereo on request), thermostatic temperature control, air exchange system (as opposed to air conditioning), tea & coffee making facilities, curtains designed for light exclusion during white nights.

Services and facilities include: beauty salon with solarium and hair dresser, sports hall (nearby), restaurant with room service until 5 am, visa support (including business visa applications, and three month registration), concierge service (including tours, translators, tickets), bussiness support (including research, introductions, PAs and translators), parking, laundry, air exchange system, under floor heating, independent central heating and hot water systems, satellite TV, king size beds, bathrobes and slippers, hairdryers, luxury toiletries, direct telephone, cable and Wi fi - optical cable internet access.

Airport transfers: they are able to arrange transfers to and from the airport to the hotel. You will be met by a driver. If you require a translator or a member of the hotel staff to meet you please advise.

Children: because of their small size they are not generally suitable for young children. However please do talk to them about your needs. They intend to have a floor for families next year.

Smoking: It is possible to smoke in the cafe downstairs.

Wheelchair access: There are two short but broad flights of stairs to access the hotel and no lift. They welcome people with physical disabilities and are prepared to assist where possible.

Animals: animals are not allowed in the hotel but they are happy to try to help with special local arrangements.

Parking: parking is available if arranged in advance.

Business guests: facilities and services include free direct telephone access for local calls, direct international telephone access at affordable rates, direct internet access (and a wireless system should be coming online shortly), business support including copying and fax service, and complimentary refreshment for you and your guests. If you need a PA, a translator, a business centre or even an office in the city centre for a few days they will try and assist you.

The sports facilities, sauna, massage, beauty treatments and restaurants are independently run and are either in the same premises or close by. These services are chargeable.

Documents: The invitation needed to get a visa to enter the country is not included in the room rates, but can be provided for an additional charge.